SUPPORT

Here to help.

The support contact is being prepared and must be completed before the app launches.

Sign in with a passkey

Use the passkey registered to your account after reinstalling or changing devices. iCloud Keychain may sync it across devices using the same Apple Account. We do not offer email or recovery-phrase sign-in.

Report or block unwanted interactions

Use a post’s menu to report it or block its author. Long-press an unwanted letter to report that message. The conversation menu lets you block the other person. You can also report or block a pending request before accepting it. The first 20 characters of the first letter are visible before acceptance.

Delete your account

Open Settings → Delete account. Posts, photos and letters, including the other person’s copy, are removed from the service. Reports and moderation records remain, with account references removed. Server-registered passkey credentials are removed; delete any remaining passkeys from your device or iCloud Keychain yourself.

Manage or cancel Premium

Manage your subscriptions with Apple. Deleting an isM account does not cancel an App Store subscription. Apple handles purchase refunds.

When contacting support

Describe what happened, the time, and your app, iOS and device versions. Do not send passkeys, authentication tokens or unnecessary personal information.